So that we may better assist you, please check the following common solutions before contacting customer support.
Do you have the latest version of E6Golf/E6 Connect?
Downloading the latest version can fix several issues.
Do you have all the latest Windows updates?
Be sure to keep your machine up to date.
Do you have the latest video card drivers installed?
You can always update to the latest video card drivers to keep things running smoothly.
Does your tracking system work independently of E6Golf?
Update any firmware, drivers, or software for your tracking device. Contact the manufacturer for more details. Using your device’s software, test to see if shots are registering outside of the E6Golf software.
Do you need assistance with E6Golf/E6 Connect?E6Golf Support
HOME SWING STUDIO SUPPORT
Do you need assistance with TruGolf Home Swing Studio?Home Swing Studio Support
VISTA SETUP VIDEO ASSISTANCE
Need help setting up a Vista Simulator?Vista Setup Videos
E6 Product Launcher – Required for TruGolf MULTISPORTDownload
TruFlight 2 Utilities Driver Setup 188.8.131.52 for E6 CONNECTDownload
TruFlight 2 Utilities Update 184.108.40.206 for E6 CONNECTDownload
TruTrack Diagnostic Utilities 220.127.116.11 for E6 CONNECTDownload
TruFlight Utilities 18.104.22.168 for E6 CONNECTDownload
VISIT OUR CUSTOMER SUPPORT PORTAL
TruGolf/E6Golf Support Portal requires you to create a login before submitting an incident. This allows you to stay in contact with our support team and quickly track the progress of your incident. You will also have access to our knowledge base of articles to find step-by-step instructions and solutions to common problems.
Login or Create an account to create a new incident.New Incident
VIEW MY INCIDENTS
Want to check the status of an incident?My Incidents
Step-by-step solutions to common problems.Knowledge Base
Contact Customer Support
9:00 am–5:00pm MST
Toll Free: 877-711-6691
Direct Line: 801-677-1123